IT Service Desk Officer In Australia

IT Service Desk Officer In Australia
IT Service Desk Officer In Australia

IT Service Desk Officer In Australia. This position plays a crucial role within the organization, requiring you to deliver outstanding technical support and customer service to internal users. If you have a strong technical background, exceptional problem-solving abilities, and a dedication to providing exceptional customer support, this opportunity may be ideal for you.

Job Description

Job Source: Seek

Key Responsibilities:

  • Install, configure, and maintain hardware components.
  • Offer on-site, phone, and remote desktop support for issue resolution.
  • Assist in testing, configuration, and training initiatives.
  • Create and manage user accounts.
  • Maintain IT technical documentation as necessary.
  • Collaborate with third-party vendors when necessary.
  • Provide support for ad-hoc project work alongside the management team.
  • Handle the provisioning of mobile devices and support mobile apps.
CompanyPerigon Group Pty Limited
GenderAny
Employment TypePermanent, Full-time
Job LocationBrisbane QLD
Last Date of ApplyNot Specified
IT Service Desk Officer In Australia

Skills/Experience Required 

Qualifications and Requirements:

  • Robust technical proficiency and adept problem-solving abilities.
  • Exceptional customer service and adept at managing stakeholder relationships.
  • Previous experience in IT Help Desk/Service Desk roles.
  • Familiarity with networking principles.
  • Proficient in Microsoft servers and software.
  • Experience with Active Directory, MS Exchange, Citrix, and Remote Desktop applications (advantageous but not essential).
  • Competence in configuring PCs and printers.
  • Strong problem-solving and analytical skills.
  • Capable of thriving under pressure in a fast-paced environment.

Benefits & perks

  • Be part of a company culture that values teamwork and collaboration.
  • Enjoy the convenience of on-site parking.

Position Details

  • Contract Duration: 1 Year with potential for full-time employment.
  • Working Hours: Rotating shifts from 5 am to 8 pm, Monday to Friday.
  • Requirements: Australian citizenship and must possess personal transportation.

How to Apply

For additional information about IT Service Desk Officer In Australia, kindly apply or contact us at Adam.Taylor@perigongroup.com.au.

Disclaimer

The information listed above, including contact details such as email addresses or WhatsApp numbers, is supplied by the job provider. We, at Jobsfork.com, solely offer information about job opportunities and do not directly provide employment. It’s important to note that we do not support or condone any requests for payments and strongly advise against disclosing personal or financial information. Your security and privacy are our top priorities.