Officer Service Excellence In Dubai-2023

Officer Service Excellence In Dubai-2023

Are you currently in the quest for an exhilarating full-time career opportunity in the bustling metropolis of Dubai? If so, your search may have led you to the ideal gateway to embark on your professional journey in this dynamic urban landscape. We extend a warm invitation to diligent individuals to submit their applications for exclusive positions in Dubai, as recently featured in the esteemed Khaleej Times Newspaper.

To be more specific, we are thrilled to present alluring vacancies for the role of Officer Service Excellence in Dubai for the year 2023. This represents your golden opportunity to become an integral part of the ever-evolving job market and to make a significant contribution to the thriving service industry in this vibrant city.

Job Description

Here’s a breakdown of the key responsibilities and tasks:

  • Adherence to division policies, procedures, and standards while ensuring compliance with relevant regulatory requirements.
  • Contribution to fostering an innovative culture focused on continuous improvement to enhance operational efficiency and effectiveness.
  • Active participation in meetings while maintaining professionalism and confidentiality in line with the organization’s code of conduct.
  • Completion of personal performance evaluations within established timelines.
  • Involvement in understanding the patient and family journey and assisting the team in identifying, planning, designing, and implementing improvement strategies.
  • Active support in developing and managing tools and processes for data collection, storage, treatment, and analysis of both quantitative and qualitative data to identify potential risks, strengths, and opportunities for continuous improvement.
  • Promotion of an environment that facilitates continuous learning.
  • Delivery of training within the team and facility related to the importance of patient and family experience, as required.
  • Engagement in health promotion activities within the healthcare facility as needed.
  • Demonstrating involvement in research-oriented activities, such as conducting research, making presentations, performing reviews, or preparing/revising evidence-based policies and procedures.
  • Adherence to and implementation of actions for continuous performance improvement and risk management as directed.
  • Identification and measurement of performance indicators and benchmarks, with necessary actions taken if not achieved, as directed by the line manager.
  • Contribution to interdisciplinary quality improvement activities based on identified causes of risk.
  • Effective communication with team members and maintaining strong inter-functional collaboration to ensure the smooth implementation of operational activities.
  • Timely and clear communication of applicable regulatory requirements within the division.
  • Embracing organizational and physical structures that promote engagement and break down barriers between healthcare professionals and, when applicable, patients, residents, and families.
  • Aligning values, strategies, and actions to create cohesion between behaviors/tasks and the organization’s values/mission.
  • Adopting methods, processes, and behaviors that guide healthcare interactions to cultivate trust, build reciprocal relationships, and enhance communication with both internal and external stakeholders.
  • Delivering personalized care based on individual needs, preferences, and values, determined in partnership with the individuals, which includes caring attitudes, compassionate communication, and interactions to encourage engagement and satisfaction.
  • Utilizing evidence to drive improvement and create measurable changes.
Job TypeMedical / Healthcare / Diagnostics / Medical Devices
Job LocationDubai – United Arab Emirates
NationalityEmirati (UAE)
Vacancy1 Vacancy
Job ExpiresDecember 30, 2023
Gender Any
Officer Service Excellence In Dubai-2023

Desired Candidate Profile

Qualifications and skills for the role:

  • Bachelor’s degree holder in Health Informatics, Information Technology, Data Analytics or healthcare related field.
  • At least 1 year of working experience in managing dashboard and data analysis
  • Excellent communication skills.
  • Proficient in both English and Arabic

How to Apply

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