Regional Operations Manager In Australia

Regional Operations Manager In Australia

Regional Operations Manager In Australia

The Tasman Holiday Parks team is dedicated to crafting enduring vacation memories in stunning natural settings. As the pioneering holiday park network spanning two countries, we are devoted to providing timeless and inspiring holiday parks. Our commitment revolves around offering secure, pristine, and welcoming parks meticulously designed for guests to craft unforgettable moments. With a growing collection, we warmly host over 650,000 guests annually across 42 iconic destinations.

  • Base Salary + Super + Vehicle Allowance + Bonus Opportunity
  • Newly Created Role Due to Significant Growth 
  • Part of the Operational Management Team 

Job Description

Job Source: Seek

Tasman Holiday Parks is quickly becoming a prominent figure in the Caravan and Camping Industry, expanding rapidly with a presence in over 42 parks across Australia and New Zealand in just over three years! With ambitious plans for the next two years, we are seeking a dynamic professional to join us as a Regional Operations Manager, overseeing our portfolio of parks in North Queensland.

In this crucial role within the Tasman Holiday Parks Operational Management Team, the Regional Operations Manager will report directly to our General Manager of Operations. This position entails comprehensive operational management and full responsibility for the profit and loss of assets under management within the designated portfolio.

The key responsibilities include:

  • Ensure the delivery of the portfolio Operational Business Plan aligns with the overall fund strategy
  • Lead cross-divisional alignment (Sales, Marketing, Development, Operations) to achieve and exceed commercial outcomes, particularly RevPAR
  • Proactively identify and assess new business opportunities for the portfolio, making relevant commercial recommendations
  • Full P&L accountability for assets under management, with preemptive strategies for under-performance
  • Efficiently manage the cost base while prioritizing the highest-level resident/guest experience
  • Enhance the capital value of assets under management
  • Oversee and deliver operational capital reinvestment for the portfolio
  • Contribute to overall corporate/group initiatives (e.g., developments, acquisitions, divestments)
  • Adhere to minimum presentation standards in all parks
  • Undertake park visits according to the portfolio travel schedule
  • Develop and implement a resourcing plan for the portfolio
  • Monitor and review the performance of each park, devising strategies to overcome underperformance
  • Proactively drive and improve Parks Net Promoter Score (NPS), implementing strategies to address negative customer feedback
  • Actively contribute as a member of the operations team, assisting other employees as required
  • Report to the GM Operations (AUS) in an executive setting, providing accurate and well-written reporting on the portfolio.

This is not an exhaustive list of duties. You will be expected to perform different tasks to meet the organization’s overall objectives. 

CompanyTasman Holiday Parks
Employment TypeFull time
SalaryBase + Super + Car Allowance + Bonus Opportunity
Job LocationBrisbane QLD
Last Date of ApplyNot Specified
Regional Operations Manager In Australia

What You will bring to the team:

You possess strong leadership qualities and are poised to actively contribute to the leadership of our organization, further fortifying our performance culture.

  • Tertiary qualification or industry-recognized certification in business management or a related field
  • Strong leadership skills with expertise in operational, financial, and people management
  • Flexibility to adapt and respond to changes in a rapidly paced environment
  • Ability to work under pressure within tight timeframes as part of a core management team
  • Strong commercial focus
  • Demonstrated experience in leading change management initiatives
  • Sense of urgency and a proactive approach to accomplishing tasks
  • Commitment to both customer satisfaction and fostering a cohesive team environment
  • Extensive experience in the hotel or accommodation sectors
  • Proven track record of leading large teams in a multi-site portfolio
  • Advocate for and practitioner of safe work practices

As part of this role, there is a significant requirement for frequent travel within the North Queensland portfolio of six Holiday Parks and the broader business as needed. Ideally, the role is suited for individuals residing in Townsville, given its central location within the portfolio. However, candidates based in Brisbane who can actively travel from Yeppoon up to Cairns will also be considered. When not engaged in travel within the portfolio, the role will involve remote work, and for those based in Brisbane, work may also be conducted from the Brisbane Support Office.

why join us?

Regardless of our locations, one common thread binds us at Tasman Holiday Parks—our unwavering commitment to delivering the Tasman Promise. Joining our expanding, motivated, and passionate team means becoming part of a group that highly values input and feedback from team members. We offer:

  • The competitive compensation package, inclusive of an annual bonus program and benefits
  • Continuous opportunities for personal and professional growth
  • Generous accommodation discounts applicable across both Australia and New Zealand
  • The opportunity to be a part of a successful and rapidly growing company
  • Exciting business growth strategy to be actively involved in
  • Employee Wellness Program and Rewards for overall well-being

If this resonates with you, we’re eager to hear from you! Please submit your application, as we will be reviewing and reaching out to candidates as applications are received.

Tasman Holiday Parks is proud to be an equal opportunity employer, dedicated to celebrating diversity and fostering an inclusive environment for all team members.

Please note that the successful candidate will be required to undergo a National Police Check before commencing employment with Tasman Holiday Parks. We prioritize a safe and secure working environment for everyone on our team.

How to Apply

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